We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business.
Requirements
- Greet and interact with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
- Perform non-management open/close procedures.
- Keep the sales floor clean, stocked, and maintain the display of merchandise.
- Perform sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
- Handle all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
- Answer incoming calls per company standards
- Effectively communicate to customers the legal aspects of the pawn and buy transactions.
- Communicate effectively with coworkers and managers, displaying respect and using effective communication tools.
- Partners with all employees to create a positive and memorable customer experience.
- Successfully completes the assigned training.
- Other related duties, as assigned.
Benefits
- Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
- Best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
- Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
- Vacation: Employees are granted one week of paid vacation after completing six months of active, full-time service.
- Sick/Personal: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter.
- Employee discounts are available to all employees on the first day of active employment.
- Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
- Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
- Auto-enrollment in the FirstCash 401k program after six (6) months of employment
- Access to the FirstCash Pet Insurance program
