Retail Sales Associate - 2110

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

Requirements

• Greet and interact with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Perform non-management open/close procedures.
• Keep the sales floor clean, stocked, and maintains the display of merchandise.
• Perform sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handle all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answer incoming calls per company standards.
• Effectively communicate to customers the legal aspects of the pawn and buy transactions.
• Communicate effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partner with all employees to create a positive and memorable customer experience.
• Successfully complete the assigned training.
• Other related duties, as assigned.

Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Earned Wage Access program available to all employees on the second (2nd) day of employment.
• Ability to earn unlimited commission above hourly base rate.
• VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service.
• SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (if applicable).
• Employee discounts are available to all employees on the first day of active employment.
• Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
• Auto-enrollment in the FirstCash 401k program after six (6) months of employment
• Access to the FirstCash Pet Insurance program