We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business.
Requirements
- Greet and interact with customers to develop a rapport to better provide and recommend appropriate financial solutions
- Perform non-management open/close procedures
- Keep the sales floor clean, stocked, and maintain the display of merchandise
- Perform sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements
- Handle all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements
- Answer incoming calls per company standards
- Effectively communicate to customers the legal aspects of the pawn and buy transactions
- Communicate effectively with coworkers and managers, displaying respect and using effective communication tools
- Partner with all employees to create a positive and memorable customer experience
- Successfully complete the assigned training
- Perform basic math calculations proficiently
- Work with a wide variety of jewelry and general merchandise
Benefits
- Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options
- Best working hours in the business
- Earned Wage Access program
- Ability to earn unlimited commission above hourly base rate
- Vacation time
- Sick/Personal time
- Employee discounts
- Tuition Reimbursement with FirstCash Education
- Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks
- Auto-enrollment in the FirstCash 401k program after six months of employment
- Access to the FirstCash Pet Insurance program