IT Business Analyst
FirstEnergyAkron, Ohio, United States • Reading, Pennsylvania, United States • Greensburg, Pennsylvania, United States
Posted May 28, 2026
Full Time
About the Company
FirstEnergy is a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.
Job Description
We are seeking an IT Business Analyst to join our Work Management Systems team, where you will partner with users across the company to provide high-value product increments to new and existing Work and Resource Management systems. As an IT Business Analyst, you will be responsible for production support, investigating and resolving problems, and managing enhancement requests throughout the development lifecycle.
Requirements
- Bachelor's or associate degree in Management, Business Administration, Finance, Computer Science, or related field
- Minimum 2 years of experience as a Business Analyst or related field
- Demonstrate basic technological aptitude through work experience, education, or other means
- Excellent written and verbal communication skills
- Proficient with Microsoft Office tools, including Excel, Visio, PowerPoint and Word
- Ability to create and deliver presentations
- Knowledge of project management concepts and tools
- Demonstrated knowledge of testing processes, standards, and best practices
Benefits
- Competitive pay
- Incentive compensation
- Company-sponsored pension plan
- 401(k) savings plan with matching employer contribution
- Medical, prescription drug, dental, vision, and life insurance programs
- Skills development training with tuition reimbursement
