Business Relationship Manager (Commercial Banking)
FirstRand Corporate CentreJohannesburg, Gauteng, South Africa
Posted April 10, 2026
Full Time
About the Company
The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The Corporate Centre’s stakeholders are external, such as regulators, shareholders, global developmental institutions and government; and also internal, mainly the market-leading businesses that service the group’s customers. These critical functions cover risk, compliance, governance, internal audit, treasury, finance and tax amongst many others. They require deep specialist and technical skills and ultimately represent the custodianship of the FirstRand group’s licence to operate. Employees of the Corporate Centre develop a very unique perspective of the group because nowhere else can you own or be part of a mandate that operates across the portfolio. This allows for both big picture thinking and operational learning. It is also a great place to drive collaboration and a place to have a significant impact. The Corporate Centre has adopted a blended approach to working, with a focus on balancing remote working and connections with colleagues in the workplace. Face-to-face interactions remain important to its way of working as these connections protect the business’s social capital, which is key to ensuring that FirstRand’s unique culture stays alive and continues to thrive.
Job Description
To strategically lead and manage a portfolio of high-value clients, driving sustainable growth and profitability. This job focuses on building strong, trust-based relationships with key stakeholders, identifying and capitalising on new business opportunities, and expanding the portfolio through targeted client acquisition.
Requirements
- Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base
- Develop and manage key stakeholder relationships that enable achievement of operational objectives
- Drive the achievement of customer migration by recommending solutions and improving efficiencies
- Set tactical goals and optmise the use of the people, finances and technologies in order to realize those goals
- Define a sales strategy and delivery plans in support of the strategic business objectives
- Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames
- Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence
Benefits
- An innovative work environment
- Opportunities for personal and professional growth
- Collaborative teams