Team Lead - Revenue Cycle

The Team Lead for the Revenue Cycle is responsible for supervising on-site employees, assessing performance, and managing employee records, with a focus on quality assurance.

Requirements

• Lead, mentor, and cultivate departmental teams.
• Supervise and manage the day-to-day operations of the Receivables staff.
• Coordinate account inventories and provide regular reports.
• Design and deliver staff training programs.
• Maintain accurate time and attendance records.
• Resolve operational issues through problem-solving.
• Delegate and oversee workflow processes.
• Assume responsibilities for employees during absences or high workloads.
• Achieve assigned management goals and objectives.
• Conduct quality audits on staff performance.
• Handle account reconciliations and returns to clients.
• Report and document any employee disciplinary issues to the Manager.
• Adhere to the policies and procedures outlined in the Employee Handbook and the Employee Code of Conduct.
• Actively participate in the Corporate Compliance Program to ensure adherence to regulations.
• Assist in various projects assigned by management.
• Exhibit excellent judgment, professionalism, and leadership qualities.
• Demonstrate strong verbal communication skills, delivering feedback effectively and expressing thoughts concisely.
• Possess robust analytical and PC skills.
• Display flexibility with work hours and adaptability to change.

Benefits

• 401k Matching
• Generous Paid Time Off