Client Business Analyst

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely.

Requirements

• Execute client delivery and service processes to support client initiatives
• Support voice of the customer feedback for end-to-end client satisfaction and engagement
• Understand the client business requirements with the desired business outcomes and implements solutions
• Support the compilation of project requirements – Identify, research, analyze and write client business requirements
• Execute completion and approval of testing, user documentation, and blended learning plans with support
• Execute business and system development methodologies are followed and continuously improved
• Ensure clients and other departments actively participate in appropriate phases of the process, such as requirements definition, quality inspection of design documents, testing and validation