Fiserv is a global leader in Fintech and payments, and we're seeking a Credit Risk Analyst to assess merchant portfolios, identify, mitigate, and reduce fraud and credit losses for our clients and for Fiserv. The successful candidate will partner closely with teams to investigate suspicious merchant processing activity and recommend actions that protect the firm from financial loss while supporting strong client relationships.
Requirements
- 3+ years of experience in financial services, payments, or a related environment with exposure to fraud, risk, or credit decisioning
- 2+ years of customer service or client-facing experience, including handling complex or adverse situations
- Experience using Microsoft Excel and Microsoft Word to analyze data and create clear documentation
- Strong analytical, quantitative, and problem-solving skills, including the ability to interpret financial documents and merchant processing data
- Demonstrated ability to manage multiple priorities, organize detailed information, and meet deadlines in a high-volume environment
Benefits
- Fuel Your Life program to support your physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
- Eight Employee Resource Groups to foster a collaborative culture and expand your network
- Unparalleled professional growth with training, development, and internal mobility opportunities
- Medical, dental, vision, life, and disability insurance options available from day one
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave