Senior Application Support Engineer

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We're looking for a Senior Application Support Engineer to play a critical role in ensuring the stability, performance, and availability of mission-critical payment platforms. This role is ideal for a seasoned production support professional who thrives in high-availability environments, enjoys solving complex system-level problems, and is energized by modernizing operations through observability, automation, and emerging AI-assisted capabilities.

Requirements

• 6+ years of experience in technical production support, application support, or site reliability–adjacent roles supporting complex, high-availability systems
• 6+ years of hands-on experience supporting Windows-based application environments, with a solid understanding of full application stacks
• 6+ years of experience using observability and monitoring tools such as Splunk and/or Dynatrace, including log analysis, metric interpretation, and alert evaluation
• Proven ability to participate in a 24x7 on-call rotation, responding effectively to incidents during nights, weekends, and holidays as required
• Bachelor’s degree in Computer Science, Engineering, or a related field, or an equivalent combination of education, professional experience, or military service

Benefits

• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Annual Incentive Opportunity
• Health, Dental, Vision Insurance
• Life Insurance
• Flexible Spending Account