Customer Experience Technician - West Auckland
Fisher & Paykel AppliancesAuckland, Auckland, New Zealand
Posted October 30, 2025
Full Time
About the Company
Fisher & Paykel Appliances designs, manufactures & markets a range of innovative household appliances developed with a commitment to technology, design, user-friendliness & environmental awareness. We have been designing products since 1934 & have grown into a global company operating in 50 countries, manufacturing in Thailand, Mexico, China and Italy. Our design heritage is founded on a pioneering spirit & a culture of curiosity that has challenged conventional appliance design to consistently deliver products tailored to human needs. For us, legacy is about looking to the future while ensuring what we develop today is aligned to the fundamental principles of sustainable design. We are committed to ongoing research and development. Our culture is one of open innovation, which allows people to work collaboratively to find insights & ideas that connect with our customers & respect our planet. Fisher & Paykel Appliances Ltd includes other subsidiary companies. Dynamic Cooking Systems Inc, in the USA specialises in outdoor & indoor cooking products some of which are now available in Australia & NZ, & Fisher & Paykel Italy specialises in European cooking products. Privacy Policy: www.fisherpaykel.com/privacy
Job Description
Fisher & Paykel is seeking a self-starting, experienced appliance service technician for the West Auckland region. The role involves providing technical expertise to customers, performing repairs, and sharing knowledge with the team.
Requirements
- Essential experience in appliance repair and troubleshooting
- Relevant New Zealand Electrical Qualifications – minimum EASQ (Electrical Appliance Serviceperson Qualified)
- Registered Electrical Licence (GAS licence- advantageous)
- Strong communication skills and strong PC skills
- Ability to provide premium customer service
- Clean criminal history and driver’s license
Benefits
- Ongoing best in class training and product knowledge training
- Company bonus & Incentive Scheme
- Opportunity to work with a stable and innovative company that genuinely cares for their people
- Ample growth and progression opportunities
- Superannuation scheme (above and beyond KiwiSaver)
- Company van
- Substantial product discounts for yourself, friends & family