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Job description
Provide Tier 1-3 level support for hardware and software infrastructure, with a focus on automation technologies, scripting, and security practices. Work in a team environment and be willing to take on other duties as assigned.
Provide support to customer automated systems, track and report support requests, perform general system administration activities, and provide technical support for applications.
Must have 6 years of relevant experience or equivalent, with working knowledge of JIRA tickets, ServiceNow, Windows and Linux O/S, and AWS Systems Administration.
Company
Tech, Software & IT Services • Corporate Services
FIT Technologies is a full‑service Managed IT Provider that partners with organizations to deliver comprehensive technology solutions and ongoing support. Serving tens of thousands of users across Ohio and nationwide in sectors such as healthcare, education, professional services, construction, nonprofits, hospitality, and manufacturing, FIT acts as an outsourced IT department, offering help‑desk assistance, onsite field support, and long‑term IT strategy and project management. The company’s core offerings include network design and optimization, cybersecurity and remote monitoring, cloud services, disaster‑recovery and business continuity, VPN and device management, VoIP, internet connectivity, and business intelligence tools like Power BI. By combining technical expertise with a customer‑focused approach, FIT helps clients boost efficiency, productivity, and security while providing a reliable, strategic IT partnership.
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