Customer Experience Manager

Role Overview

Lead a team to provide exceptional customer service, maintain store cleanliness, and achieve customer service score goals. Partner with store manager to recruit, train, and develop crew members.

What You Will Do

Train crew members on customer service, lead front-end operations, and perform store manager duties in absence. Ensure store is ready for customers, maintain cleanliness, and perform store maintenance.

Why It Might Be a Fit

Requires 2+ years of management experience, high school graduate or equivalent, and excellent communication skills. Must be able to work a flexible schedule and maintain composure under pressure.

Requirements

• High School Graduate or equivalent
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Benefits

• Health coverage
• Financial and personal wellness support
• Flexible scheduling
• Reasonable accommodations for individuals with disabilities