Billing Specialist
Five9Manila, Philippines
Posted March 4, 2025
Full Time
About the Company
Five9 delivers cloud contact center solutions with digital engagement, analytics, automation, and AI to reimagine customer experience.
Job Description
Join Five9, a leading provider of cloud contact center software, as a Billing Specialist to prepare and process daily billings, research and resolve billing issues, and collaborate with team members in AP and AR.
Requirements
- 3-5 years billing experience
- SaaS/Software/Technology Experience
- Complex Contract Review
- Proficient in MS Office, namely Excel
- Solid understanding of billing and financial concepts
- Strong analytical and problem-solving skills
- Excellent oral, written and interpersonal communications
- Able to work in stressful situations with firm deadlines
- High degree of accuracy and attention to detail
- Capable of making timely, independent decisions
Benefits
- Company stocks
- Annual merit increase based on performance
- 15% night shift differential pay
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
- Life Insurance
- Internet and meal allowance
- Employee Assistance Program for mental and social well-being
- Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)
