Senior Manager, Engineering - AI Agents
Five9California, United States
Posted March 10, 2026
133000 - 391500 USD
Full Time
About the Company
Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Job Description
Join Five9 in bringing joy to customer experience by leading the development and delivery of Five9ās AI Agent software platform. As Senior Manager, Engineering - AI Agents, you will lead a high-performing engineering team that develops scalable, reliable, and production-grade AI-powered systems used in real-time customer conversations.
Requirements
- 3+ years experience leading or managing software engineering teams
- 8+ years professional software development experience
- 5+ years experience developing enterprise SaaS software
- Strong background in distributed systems and modern software architectures
- Experience or exposure to GenAI / LLM-based systems
- Bachelorās or advanced degree in Computer Science, Computer Engineering, or similar
- Strong track record in hiring outstanding software development teams
Benefits
- Health, dental, and vision coverage
- Short & Long-Term Disability
- Basic Life Insurance
- 401k saving plan with employer matching
- Paid Time Off
- Company paid holidays
- Paid volunteer hours
- 12 weeks paid parental leave
- Employee stock purchase plan
