Software Architect

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Requirements

• 10+ years of experience in software development, with 3+ years as a Software Architect or in a similar architectural leadership role.
• Proven experience in designing and deploying cloud-native applications using AWS, Azure, or GCP.
• Strong knowledge of microservices patterns, REST/gRPC APIs, and asynchronous communication.
• Hands-on experience with streaming and messaging platforms such as Apache Kafka, Redis Streams, RabbitMQ, or Amazon Kinesis.
• Expertise in distributed databases like Citus, Snowflake, PostgreSQL, Cassandra, or similar.
• Solid understanding of containerization and orchestration (e.g., Docker, Kubernetes, Helm).
• Familiarity with DevOps practices, including infrastructure as code (e.g., Terraform) and CI/CD pipelines.
• Experience with monitoring and observability tools such as Prometheus, Grafana, Datadog, ELK stack.
• Strong focus on scalability, performance tuning, reliability, and security best practices in architecture.

Benefits

• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Relocation assistance