Vice President, Data Science
Five9California, United States
Posted December 23, 2025
233000 - 512000 USD year
Full Time
About the Company
Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Job Description
Join us in bringing joy to customer experience as Vice President, Data Science at Five9. Lead and grow the in-house data science team, responsible for research, experimentation, data collection and curation, and data analysis that contributes to the performance of Five9’s AI products.
Requirements
- 12+ years experience in data science or AI applied research
- Deep Expertise in Modern AI/ML
- Extensive hands-on experience with LLMs, agentic architectures, retrieval-augmented systems, transformers, and composite model pipelines
- Strong understanding of commercial and open-source model ecosystems
- Model Development & Optimization
- Data Engineering & Curation
- Applied Data Science & Analytics
- Software Development & Systems Thinking
- People & Collaboration Skills
- Leadership & Strategic Skills
- Ethics, Safety & Risk Awareness
Benefits
- Health, dental, and vision coverage
- Short & Long-Term Disability
- Basic Life Insurance
- 401k saving plan with employer matching
- Access to an innovative mental health support platform
- Generous employee stock purchase plan
- Paid Time Off
- Company paid holidays
- Paid volunteer hours
- 12 weeks paid parental leave
