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Job description
Branch Banking Client Consultant II provides high-quality financial services to customers, focusing on client management, retention, and introductions to key bank partners. This role involves greater lending and basic investment interactions and participates in complex banking conversations with clients.
Support team efforts to achieve growth targets, provide positive client experience, and execute sales, service, and banking transactions accurately and compliantly.
Ideal candidate has 4-5 years of customer service and sales experience, with a strong ability to build and maintain effective relationships with stakeholders, and a focus on client management and retention.
Company
Finance
Flagstar Bank, N.A. is one of the largest regional banks in the United States, operating roughly 340 branches across nine states, including strong presences in the New York/New Jersey corridor, the upper Midwest, Florida, and the West Coast. The bank offers a full suite of financial services—including mortgage, commercial, small-business, government, and retail banking, as well as insurance, investing, and savings products—to individuals and businesses. Flagstar distinguishes itself through a customer-first mindset, leveraging advanced technology and local market expertise to deliver personalized solutions and strengthen community ties. The organization also prioritizes a diverse, inclusive workplace, hiring talent that reflects the communities it serves and fostering teamwork and collaboration across its workforce.
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