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Job description
Branch Banking Client Consultant II - Float travels between assigned branches to provide customers with high-quality financial services, resolving concerns and providing product details to meet client needs.
Sales Performance: Support team efforts to achieve growth targets in financial performance and primary client acquisition. Client Experience: Provide positive client experience by assisting with account questions, problems, and complaints.
This position requires 4-5 years of customer service and sales experience, with a focus on building and maintaining effective relationships with stakeholders and clients.
Company
Finance
Flagstar Bank, N.A. is one of the largest regional banks in the United States, operating roughly 340 branches across nine states, including strong presences in the New York/New Jersey corridor, the upper Midwest, Florida, and the West Coast. The bank offers a full suite of financial services—including mortgage, commercial, small-business, government, and retail banking, as well as insurance, investing, and savings products—to individuals and businesses. Flagstar distinguishes itself through a customer-first mindset, leveraging advanced technology and local market expertise to deliver personalized solutions and strengthen community ties. The organization also prioritizes a diverse, inclusive workplace, hiring talent that reflects the communities it serves and fostering teamwork and collaboration across its workforce.
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