Fraud Intake Specialist

The Fraud Intake Specialist will be responsible for answering inbound telephone calls from internal and external customers regarding fraud concerns and creating detailed documentation to ensure inquiries are handled in an accurate and timely manner.

Requirements

• High School Diploma, GED or foreign equivalent
• 2-5 years of relevant fraud/loss prevention experience related to the financial industry or other similar industry
• General knowledge of banking core systems (DNA, Intracheck, ACM, Salesforce, etc.)
• Understanding of Loss Prevention concepts
• Proficient in Microsoft Office
• Exceptional analytical and problem solving skills with an ability to think quickly under pressure and make sound decisions

Benefits

• Medical, dental, vision, life, and disability insurance
• Comprehensive leave program