We are looking for a Customer Service & Sales Staff to join our team at flatexDEGIRO AG, the leading online brokerage platform in Europe. The successful candidate will provide excellent customer care and sales support, handle complaints, and participate in events and trade fairs.
Requirements
- Completed (bank-) commercial training or comparable qualifications
- Relevant professional experience in customer care
- Outstanding communication skills and customer sales orientation
- Conflict resolution competence and quality awareness
- Quick grasp and willingness to learn
- Knowledge and interest in the capital market sector
- Secure command of German and English
- Safe handling of MS Office and CRM applications
Benefits
- Work@home (hybrid work model)
- 30 paid vacation days
- Mobility Benefit: Employer subsidy to the Germany Jobticket
- E-Mobility Benefit: Discounted leasing of e-bikes, e-scooters & e-rollers
- Personal and professional development with access to relevant courses
- 100% takeover of KITA costs including meal allowance
- Occupational pension provision
- A competitive salary and an annual voluntary bonus
- Much freedom in the execution of your tasks and the possibility to shape your own career
- The opportunity to work in a new, enthusiastic team of like-minded experts
- Fruit, coffee, drinks, and snacks every day