Provide professional and personalized guest service, adhere to the Credit Policy, and handle inquiries, wishes, feedback, and complaints as a Front Office Agent at SCHLOSS Hotel Fleesensee.
Requirements
- Completed training in the hotel industry or equivalent qualification
- First experiences in this or similar position
- Knowledge of the Hotel software Protel is desirable
- Very good language skills in German and English (spoken and written)
- Safe handling of MS Office
- Structured working method, initiative and enjoyment of teamwork
- Positive aura, natural friendliness, sovereign appearance and refined manners
- Cautious and reliable working method
Benefits
- Unlimited employment contract
- Sunday, holiday and night premiums
- Employee canteen
- Employee clothing incl. cleaning
- Furnished employee accommodation available
- 30% discount in all our gastronomic outlets and further benefits
- Active and digital opportunities for further training
- Consideration of your work-life balance
- Not mobile? No problem, our shuttle service will take care of you 2 times a week
- Discounted overnight stays in the German-speaking region/ Perso Nights