Front Office Agent (m/w/wd) SCHLOSS Hotel Fleesensee

Provide professional and personalized guest service, adhere to the Credit Policy, and handle inquiries, wishes, feedback, and complaints as a Front Office Agent at SCHLOSS Hotel Fleesensee.

Requirements

• Completed training in the hotel industry or equivalent qualification
• First experiences in this or similar position
• Knowledge of the Hotel software Protel is desirable
• Very good language skills in German and English (spoken and written)
• Safe handling of MS Office
• Structured working method, initiative and enjoyment of teamwork
• Positive aura, natural friendliness, sovereign appearance and refined manners
• Cautious and reliable working method

Benefits

• Unlimited employment contract
• Sunday, holiday and night premiums
• Employee canteen
• Employee clothing incl. cleaning
• Furnished employee accommodation available
• 30% discount in all our gastronomic outlets and further benefits
• Active and digital opportunities for further training
• Consideration of your work-life balance
• Not mobile? No problem, our shuttle service will take care of you 2 times a week
• Discounted overnight stays in the German-speaking region/ Perso Nights