Junior Customer Success Manager (m/w/d) | München

We are seeking a Junior Customer Success Manager to work in operational customer support, developing step by step towards a Customer Success Manager. Our company is a profitable, investor-independent scale-up with a long-term vision, offering opportunities for professional development and a flat hierarchy.

Requirements

• First experience in support, SaaS field, or in a customer-oriented role
• Technical understanding and joy in drilling down software in detail
• Structured, analytical working style
• Strong communication skills in German and English

Benefits

• Annual training budget for personal development
• Regular team events and intensive onboarding in Munich
• Optional Wellpass or Deutschlandticket (after probationary period)
• Furnished company apartments near the office if needed