Senior Manager, Account Management

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. The Senior Manager, Account Management will lead a team of Account Managers and directly own a portfolio of Flex’s most strategic partners, driving retention, expansion, and long-term value across existing accounts.

Requirements

• 8–12+ years of experience in Account Management, Partner Success, Business Development, or related roles, with at least 3+ years in people management
• Proven track record of driving retention and expansion within existing customer or partner portfolios
• Experience managing complex, multi-stakeholder relationships in B2B, B2B2C, FinTech, PropTech, or SaaS environments
• Strong commercial acumen with the ability to identify and close growth opportunities post-sale
• Demonstrated ability to lead, coach, and develop high-performing teams
• Strong operational discipline, including experience with CRM tools (e.g., Salesforce), forecasting, and KPI management
• Excellent communication, presentation, and stakeholder management skills
• Comfortable operating in a fast-paced, high-growth, and highly cross-functional environment

Benefits

• Competitive pay
• 100% company-paid medical, dental, and vision
• 401(k) + company stock options
• Unlimited paid time off with a PTO minimum + 13 company paid holidays
• Parental leave
• Flex Cares Program: Non-profit company match + pet adoption coverage
• Free Flex subscription