Member Services Associate- Chestnut Hill

The Member Services Associate will be the first point of contact for in-person customers at the Chestnut Hill Mall storefront, providing exceptional customer service and support for vehicle pickups and returns. The role requires strong communication skills, a passion for delivering outstanding service, and the ability to think critically and multitask in a fast-paced environment.

Requirements

• 3-5 years of experience in customer-facing roles in customer service or retail
• At least 21 years or older with a valid driver's license and an acceptable driving record
• Ability to operate vehicles and work in any weather conditions
• Exceptional interpersonal and communication skills
• Ability to think critically and multitask in a fast-paced environment

Benefits

• 80 hours of PTO in the first year, and up to 120 hours in later years
• Multiple company paid holidays and sick time
• Medical, Dental, and Vision eligibility from day one
• Discounted employee rate on Flexcar products
• 401(k) with company match from day one of hire