IT Service Manager (m/w/d) in DĂĽsseldorf oder Dortmund
FlexIT Consulting GmbHDusseldorf, North Rhine-Westphalia, Germany
Posted July 22, 2025
60000 - 90000 EUR
Full Time
About the Company
A well-established IT Service Provider with a focus on Managed Services
Job Description
We are looking for an IT Service Manager for our customer, a well-established IT Service Provider with a focus on Managed Services.
Requirements
- First-hand experience in IT Service Management
- Completed education or degree in the IT sector
- 5-7 years of professional experience in IT Service Management or a comparable position
- Basic technical understanding of IT infrastructure (e.g., Windows Server, networks, VMware, backup)
- Familiarity with ITIL/ITSM processes (certification is a plus, but not a must)
- Structured and self-reliant working style and enjoyment of collaboration with customers and colleagues
- Experience with ticket systems and common office tools - ideally also with CRM or ERP systems
Benefits
- 30 days of vacation
- Flexible working hours
- Contributions to occupational pension and disability insurance
- Measures for health promotion (e.g., sports offers, ergonomic workspaces)
- Room for your ideas - active co-design is explicitly desired
- Company car for private use
