The Customer Service Representative provides exceptional customer services by processing transactions, responding to customer inquiries, and supporting the sales team as needed.
Requirements
- High School Diploma or GED
- Experience using ERP systems - preferred
- Excellent oral and written communication skills
- Strong organizational skills with the ability to prioritize effectively
- Proficiency with Microsoft Office, including Outlook, Word, Excel and PowerPoint
- Demonstrated sense of urgency with the ability to meet appropriate deadlines
- Detail oriented and results focused
- Commitment to providing exceptional customer service to both internal and external customers
- Effective time management skills
- Good mechanical aptitude with the ability to quickly grasp technical information
Benefits
- Medical, Dental and Vision insurance
- Competitive 401(k) matching program
- Paid time off and holidays
- Parental leave
- Training through FCG University learning and training platform
- Career growth opportunities
- Employee referral program