Parts Specialist
Follett LLCUnited States
Posted December 8, 2020
Full Time
About the Company
Follett Products, LLC is a leading provider of high-performance medical-grade refrigeration products and innovative ice-related solutions for healthcare, scientific research, foodservice, and hospitality industries. Their core offerings include ice machines, dispensers, storage equipment, and medical-grade refrigerators and freezers. Follett's distinctive focus on quality, reliability, and customization ensures they meet the unique needs of their diverse clientele.
Job Description
Follett Products, LLC is seeking a Parts Specialist to provide parts and support to customers. This role involves assisting customers with parts identification, generating quotations, processing orders, scheduling deliveries, and ensuring customer satisfaction. The ideal candidate will be detail-oriented, possess strong communication skills, and contribute to a positive team environment.
Requirements
- Assists customers in identifying parts.
- Produces quotations for customers.
- Completes service parts orders.
- Ensures delivery of orders.
- Provides information to customers.
- Maintains professional knowledge.
- Contributes to team effort.
