Customer Support Representative
FonbetAttica, Greece
Posted April 26, 2024
Full Time
About the Company
The wide range of betting offers, the highly competitive odds, the instant cash out, the safe online environment and the excellent customer support make the Fonbet.gr platform unique. The countless options for the players, the widest range of special bets that can be found in a user-friendly menu, the ability for the players to customize the home page by selecting their preferred sports and leagues, together with the high odds, all play leading role in this state-of-the-art platform.
Job Description
Fonbet is seeking a passionate Customer Support Representative for their growing team. The role focuses on providing excellent customer service through live chat, email, and phone, resolving customer inquiries, and ensuring satisfaction. The company emphasizes a customer-focused approach and offers continuous training.
Requirements
- Full professional proficiency in Greek and English, oral and written
- Excellent Computer Skills
- Ability to work on-site, rotating shifts including weekends and holidays
- Support of members' queries
- Resolve customer complaints and follow up internally
Benefits
- Competitive salary package
- Continuous training
- Career opportunities
- Exciting work environment
