To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. He/she will check out customer purchases quickly and accurately and provide prompt friendly customer service.
Requirements
- Know and follow store policies and procedures.
- Be a mature and productive team member.
- Relate and interact with co-workers in a harmonious and respectful manner.
- Keep the store safe for customers and staff.
- Answer and route phone calls, take messages as needed.
- Perform tasks assigned by the store manager and MOD.
- Alert MOD or store manager to potential shoplifters, disorderly customers, safety concerns, equipment problems or other emergencies, in a timely manner.
- Attend department and all-staff meetings.
- Check out customer purchases quickly and accurately, using correct prices, PLU's and departments.
- Call for back-up as needed so customers are checked out quickly.
- Follow the procedures for cashiering (see the front end manual).
- Bag customer purchases as needed and ask customer if they need assistance out to their car.
- Encourage customers to get on our newsletter emailing list if they are not already on it.
- Stock items, organize, clean, or do items on 'to dos list' that are appropriate for a cashier to do when there are no customers to be checked out.
- Maintain checking area in clean, orderly condition.
- Handle returns from customers.
- Close and balance the cash drawers accurately, following our procedures.
- Get change from the safe to replenish the cash register drawers.
- Set-up the cash drawers in the morning.
- Recount deposit, correct daily cash flow paperwork as needed, fill out routing paperwork, and put deposit in the safe.
- Give deposit to armored car guard, receive cash bags, fill out paperwork as needed.
- Assist in training new staff to store operations and procedures.
- Stock shelves and end caps fully, face items on shelves.
- Move backstock to shelves when possible.
- Rotate older stock to front, making space for new stock.
- Pull short-date or low-quality items and follow established procedures for recording and discounting them or disposing of them.
- Label items accurately with price tags or signs.
- Report price discrepancies to buyers or department managers.
- Receive small deliveries when needed, following established procedures.
- Assist department buyers with receiving deliveries as requested.
- Maintain established organization of products on the shelves as defined by the shelf tags.
- Keep shelves, coolers, counters, and bins in clean, orderly condition.
- Clean up spills and messes as needed.
- Keep bathrooms clean and well stocked.
- Remove trash promptly, do recycling, sweep and mop floor.
- Keep department equipment in assigned area, in working order.
- Use equipment safely, monitor cooler and freezer temperatures.
- Advise PIC of equipment problems.
