Customer Support Specialist

We are looking for a Customer Support Specialist to handle clients' inquiries and questions regarding Foodics' product. The successful candidate will be responsible for following up with customers' inquiries, conducting satisfaction measurement calls, and performing other outbound tasks.

Requirements

• Bachelor's degree in any major (Preferred)
• 0 – 1 years of experience in call center or customer service roles
• Very Good in English language, especially speaking and communicating verbally
• Flexible to work in different shifts in Egypt - On-site (Must)
• Comfortable and skilled in delivering training (Preferred)
• Willing to work hard and with autonomy to handle customer cases till case resolution
• Naturally strong in communication, with great ability for problem-solving
• Comfortable in conducting routine tasks while maintaining quality standards

Benefits

• Highly competitive compensation package, including bonuses and potential shares
• Personal development opportunities, including regular training and annual learning stipend
• Autonomy, mentoring, and challenging goals to create opportunities for growth and career development