Renewals Specialist

We are seeking a Renewals Specialist to manage customer renewals, proactively manage customer relationships, and act as a trusted customer success partner to prevent churn and retain ARR.

Requirements

• 1–3 years of experience in Customer Success, Account Management, Renewals, or Support
• Experience working with SaaS or subscription-based products
• Strong communication skills (Arabic required; English is a plus)
• Customer-centric mindset with problem-solving skills
• Comfortable working with targets related to retention, churn, and ARR

Benefits

• Highly competitive compensation package, including bonuses
• Potential for shares
• Prioritized personal development
• Regular training and an annual learning stipend
• Autonomy, mentoring, and challenging goals