We are seeking a Renewals Specialist to manage customer renewals, proactively manage customer relationships, and act as a trusted customer success partner to prevent churn and retain ARR.
Requirements
- 1–3 years of experience in Customer Success, Account Management, Renewals, or Support
- Experience working with SaaS or subscription-based products
- Strong communication skills (Arabic required; English is a plus)
- Customer-centric mindset with problem-solving skills
- Comfortable working with targets related to retention, churn, and ARR
Benefits
- Highly competitive compensation package, including bonuses
- Potential for shares
- Prioritized personal development
- Regular training and an annual learning stipend
- Autonomy, mentoring, and challenging goals