Forbes is seeking a Corporate Technology Engineer to join our team. This role is responsible for designing, implementing, and supporting endpoint, identity, and collaboration technologies across a remote and hybrid workforce.
Requirements
- Serve as a technical escalation point for complex endpoint, identity, and access-related issues beyond the helpdesk level.
- Design, implement, and maintain endpoint management solutions using Microsoft Intune and Jamf Pro across Windows and macOS environments.
- Manage user identity and access through Okta, Azure Active Directory, and Active Directory, including lifecycle management, MFA, and group-based access controls.
- Ensure endpoint security posture through deployment, configuration, and monitoring of tools such as CrowdStrike, Okta Verify, and other endpoint protection platforms.
- Support security audits, access reviews, and corporate security initiatives in partnership with Cybersecurity and other stakeholders.
- Develop and maintain standardized device configurations, policies, and compliance baselines.
- Support and optimize collaboration tools including Microsoft 365, Google Workspace, Slack, Zoom, and SharePoint.
- Provide advanced troubleshooting for hardware, software, networking, and video conferencing issues across Windows and Macintosh systems.
- Maintain and improve conference room technology, including Zoom Rooms, displays, cameras, microphones, and control systems.
- Create and maintain technical documentation, runbooks, and internal knowledge base articles.
- Analyze recurring issues and implement long-term fixes, automation, or process improvements.
- Provide mentoring and technical guidance to junior staff and serve as a point of escalation for complex technical issues.
- Balance day-to-day operational support with longer-term projects, platform improvements, and lifecycle initiatives.
- Operate independently on assigned initiatives, owning solutions from design through implementation and ongoing support.
- Participate in after-hours or on-call support as needed for critical incidents or projects.
Benefits
- Health insurance
- Paid time off
- Retirement plan
- Life insurance
