Digital Service Designer

Digital Service Designer position at a leading Governing body in East London, UK. The successful candidate will lead the Service Discovery phase, drive a team to understand current trade space, and propose a Single Trade Window solution. Previous GOV experience is required.

Requirements

• Understanding user needs and creating user journeys
• Identifying opportunities for product development
• Developing future service propositions
• Helping to plan user research and usability testing
• Building collaborative relationships with stakeholders
• Being a knowledge expert in service design
• Ability to sketch and prototype on paper and in HTML
• Ability to work quickly in an agile environment
• Ability to explain ideas in a way that other people understand