Automation Service Coordinator

At Formic, we're on a mission to revolutionize American manufacturing and create more abundance in the world. We're looking for an Automation Service Coordinator to support the daily execution of the Field Service team, scheduling service technicians, monitoring customer site needs, and ensuring the right technician is deployed at the right time.

Requirements

• 3–5 years in service coordination, customer support, technical scheduling, or dispatch operations
• Experience in automation, robotics, field service, or manufacturing environments
• Comfortable working across multiple systems and communication tools
• Fast, clear communicator with a calm, professional phone presence. Exceptional English speaking proficiency