Technical Customer Service - German speaking
FormlabsBudapest, Hungary
Posted March 26, 2026
Full Time
About the Company
Formlabs is building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices.
Job Description
Formlabs is seeking a Technical Customer Service Agent to service our growing markets in the EMEA region. The role involves supporting customers with technical and business inquiries, training customers on Formlabs printers, and collaborating with the global engineering team.
Requirements
- Business-fluent in written and spoken German and English
- Quickly resolve technical issues with provided training
- Enjoy connecting with people and are a great listener
- Comfortable and conscientious when speaking on the phone
- Exceptional writing skills and proper spelling and grammar
Benefits
- Hybrid work
- Catered lunch at the office 3 days per week
- Private health insurance with Medicare (Blue package + hospital coverage)
- Monthly or quarterly public transportation pass for Budapest
- Shares in the company
- Free beverages and snacks at the office
- All You Can Move sports pass with 9500 HUF monthly allowance
- Free 3D prints
- Inclusive, dog-friendly office with diverse and inspiring colleagues
- Development opportunities both in-house and off-site
- Fun team events