At FORTÉ, every role plays a part in reimagining how the modern workplace works. The Audio-Visual Support Engineer will take ownership of the design, implementation, and support of complex AV systems, ensuring seamless integration with existing infrastructure and providing advanced technical expertise.
Requirements
- Design, implement, and configure comprehensive AV systems for various environments
- Manage and support over 150 Crestron Flex MTR devices
- Handle the most complex AV issues that are beyond the scope of Level 1 and Level 2 technicians
- Lead the installation and configuration of AV equipment such as video walls, sound systems, control systems, matrix switchers, and AV-over-IP solutions
- Oversee AV-related projects, including new system deployments, upgrades, and retrofits
- Collaborate closely with IT and network teams to ensure AV systems are fully integrated into network environments
- Provide technical guidance to AV Support Technicians (Level 1 and Level 2), offering training and mentorship to help them develop their skills
- Evaluate and work with AV vendors and suppliers, manage procurement of AV equipment, and oversee maintenance contracts to ensure optimal service delivery
- Establish and execute preventative maintenance plans for AV systems, using monitoring tools to ensure early detection and resolution of potential issues
- Create and maintain comprehensive documentation of AV system designs, configurations, processes, and troubleshooting procedures
- Research and stay current with the latest advancements in AV technology
Benefits
- Healthcare, vision & dental coverage
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- Employer-paid life and disability insurance
- 401(k) with company match
- Employee Stock Ownership Plan (ESOP)
- Tuition reimbursement and ongoing learning opportunities
- Employer-paid employee assistance program
- Paid time off