Field Service Engineer

ForTec Medical is an industry leader dedicated to improving patient health. We offer a supportive, mission-focused environment for growing your career in healthcare.

Requirements

• Maintain, repair and calibrate surgical lasers
• Visually inspect, repair and perform calibration on equipment; ensure safety, proper operation, physical completeness and aesthetically pleasing exterior of equipment prior to releasing the machine for use
• Perform preventative maintenance on all equipment, ensuring optimal operation
• Inventory and order repair parts, and ensure back up supplies are available for efficient repair of equipment
• Follow proper safety procedures for equipment repair and usage
• Contact manufacturing representative for repair instructions or when requesting on-site assistance
• Maintain proper flow of information regarding laser repair / progress status
• Communicate with company Service Engineers, Operations Personnel, and Management in an effective and timely manner when needing assistance in obtaining parts or contacting for 3rd party repairs
• Follow up with technicians following a repair to insure equipment functioned properly
• Communicate with operations when equipment are operational/ready for service or out of service/inoperative/non-functioning
• Complete timely and detailed Service Reporting, to include: Maintenance & PM documentation, to maintain an accurate account of each service event, Purchase order and parts requests and packing slip submittal
• Participate in continuing education of new equipment as necessary
• Assist in training new service engineers on repair and operation of equipment

Benefits

• Paid Time Off
• Health & Wellness Support
• Future Planning
• Extras That Matter