Technical Support Engineer
FortinetMexico City, Mexico City, Mexico
Posted May 21, 2026
Full Time
About the Company
Fortinet makes possible a trusted digital world by protecting people, devices, and data everywhere to securely accelerate digital transformation.
Job Description
Technical Support Engineer with experience in TAC, NOC, SOC, and GSC with a networking/security company, responsible for advanced troubleshooting, customer education, and technical documentation.
Requirements
- Field sales experience
- Previous call center experience
- Ability to speak Portuguese or learn within 1 year
- Independent certification on security from SANS, (ISC)^2, ISACA, BS7799/ISO17799
