Technical Support Engineer - Fortigate
FortinetCapital City of Prague, Prague, Czechia
Posted June 18, 2025
Full Time
About the Company
Fortinet makes possible a trusted digital world by protecting people, devices, and data everywhere to securely accelerate digital transformation.
Job Description
Fortinet is seeking an experienced Technical Support Engineer to join their team supporting FortiGate. This role focuses on providing excellent customer assistance, troubleshooting, and research to resolve cases and partners' issues. The company offers growth opportunities, competitive benefits, and a work-life balance focused environment.
Requirements
- Bachelor’s degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience.
- 3 - 6 years’ experience in an IT or technical support role.
- Experience in the telecommunications/networking/security industry.
- Good knowledge of the OSI model.
- Strong understanding of networking protocols, specifically TCP/IP, routing and switching.
- Proficient spoken and written English.
Benefits
- Career growth opportunities
- Competitive compensation and benefits
- Work-life balance
- Great location
