Senior Quality Assurance Engineer

ServiceChannel is the leading cloud-based service automation platform for facilities management, trusted by over 500 enterprise clients worldwide. At ServiceChannel, Senior QA Engineers play a critical role in ensuring the quality and reliability of our software solutions.

Requirements

• Design, develop, and execute comprehensive test strategies and test plans to ensure the quality and functionality of software products.
• Lead the testing efforts for complex software projects, ensuring thorough test coverage and adherence to quality standards.
• Collaborate closely with cross-functional teams, including developers, product managers, and DevOps, to understand requirements and deliver high-quality software.
• Identify, document, and track software defects and work with development teams to resolve issues efficiently.
• Implement and maintain automated test frameworks and scripts to improve test coverage and efficiency.
• Mentor and guide junior QA engineers, providing technical expertise and promoting best practices in testing and quality assurance.
• Continuously evaluate and recommend improvements to the QA processes and tools to enhance overall product quality.

Benefits

• Medical, dental, vision, life and LTD insurance
• HSA, and a 401(k) retirement plan