Customer Success Executive

Fospha is seeking a Customer Success Executive to own the customer journey and transform it into a trusted partnership that guarantees measurable ROI. The ideal candidate will have 2+ years of experience in SaaS customer success, digital marketing technology, or an adjacent analytics/product role and thrive on solving problems, driving outcomes, and helping customers translate data into impact.

Requirements

• 2+ years of experience in SaaS customer success, digital marketing technology, or an adjacent analytics/product role
• Excellent communication and relationship-building skills
• Ability to manage multiple projects, priorities, and customer relationships simultaneously
• Strong analytical skills and familiarity with marketing technology, attribution, or digital media platforms

Benefits

• Competitive salary and bonus
• Opportunities for learning and development within the Blenheim Chalcot venture network
• Travel to our London HQ and cross-team
• 25 days PTO including 11 federal public holidays
• Your birthday off
• 401k
• Daily office snacks and treats