Social Media Manager

Found is transforming personalized weight care with an evidence-based platform. The Social Media Manager will lead a proactive, insight-driven approach to social community management and strategy, helping Found plan, execute, and generate content that resonates with members where they live online.

Requirements

• Social engagement, social strategy, community listening, and ambassador-driven content
• Lead the creation and execution of social content strategies
• Collaborate with marketing and creative teams
• Proactively monitor social conversations
• Identify trending topics and sentiment shifts
• Surface and amplify member success stories
• Maintain and evolve social voice and content guidelines
• Support escalation protocols
• Regularly share community insights
• Partner with the Member Experience team
• Track review volume and sentiment trends
• Coordinate content approvals and campaign participation
• Serve as an internal point of contact for agency workflows
• Help maintain a pipeline of community-sourced voices

Benefits

• Paid time off
• 401(k) matching
• Retirement plan
• Generous parental leave
• Tuition reimbursement
• Relocation assistance