Found is transforming personalized weight care with an evidence-based platform. The Social Media Manager will lead a proactive, insight-driven approach to social community management and strategy, helping Found plan, execute, and generate content that resonates with members where they live online.
Requirements
- Social engagement, social strategy, community listening, and ambassador-driven content
- Lead the creation and execution of social content strategies
- Collaborate with marketing and creative teams
- Proactively monitor social conversations
- Identify trending topics and sentiment shifts
- Surface and amplify member success stories
- Maintain and evolve social voice and content guidelines
- Support escalation protocols
- Regularly share community insights
- Partner with the Member Experience team
- Track review volume and sentiment trends
- Coordinate content approvals and campaign participation
- Serve as an internal point of contact for agency workflows
- Help maintain a pipeline of community-sourced voices
Benefits
- Paid time off
- 401(k) matching
- Retirement plan
- Generous parental leave
- Tuition reimbursement
- Relocation assistance