Employee Benefits Advocate

We are seeking a Customer Service Advocate to handle claims resolution, benefits inquiries, and other related issues for our clients' administrators and employees.

Requirements

• Three plus years' experience working in customer service/call center environment
• Experience with an insurance industry carrier, broker, or insurance related vendor
• Knowledge of eligibility claims, medical coding and billing, etc.
• Knowledge of benefit summaries and Benefit Plan Descriptions

Benefits

• Comprehensive range of health-related benefit options including medical, vision, and dental
• 401(k) with company match
• Company paid life insurance
• STD, LTD
• Generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays