CareCoach(R) Bilingue - ASG
FoundeverCanada
Posted January 7, 2026
52000 - 57000 USD year
Full Time
About the Company
Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.
Job Description
As a CareCoach bilingual, you will provide professional support to clients through incoming and outgoing communication channels, applying evidence-based methodologies to assess client needs and provide tailored assistance.
Requirements
- Residency: You must currently reside in Canada
- Education: Bachelor's degree (or equivalent) in Social Services (e.g., social work, counseling, psychology), or equivalent experience
- Experience: A minimum of one year of recent experience in counseling or coaching in a mental health or addiction context
- Skills: Practical experience with motivational interviewing techniques, familiarity with mental health and addiction treatments, and language competence in French and English
Benefits
- Remote work
- Comprehensive benefits
- Practical training
- Solidarity community
- Provided equipment
- Remuneration: $26.00/hour + $2.50/hour supplement for bilingual CareCoaches
