Customer Service Representative
Foundever®New South Wales, Australia
Posted August 19, 2025
Full Time
About the Company
Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.
Job Description
Foundever is a global leader in the customer experience (CX) industry, serving over 750 brands. This Customer Service Representative role involves handling customer inquiries, resolving issues, and maintaining a high level of customer satisfaction through effective communication and problem-solving. The company emphasizes a growth-focused culture with opportunities for professional development.
Requirements
- Customer service experience (highly desirable)
- Genuine interest in banking or financial services
- Strong computer skills
- Resilience and professionalism
- Grade 12 qualification or equivalent
- Student visa holder
- Flexible roster options (night shifts, split shifts, remote work)
Benefits
- Full-time comprehensive training
- Private healthcare policy discounts
- Staff perks
- Performance based incentives
- Monthly social engagement activities
