Customer Service Representative

Foundever is a global leader in the customer experience (CX) industry, serving over 750 brands. This Customer Service Representative role involves handling customer inquiries, resolving issues, and maintaining a high level of customer satisfaction through effective communication and problem-solving. The company emphasizes a growth-focused culture with opportunities for professional development.

Requirements

• Customer service experience (highly desirable)
• Genuine interest in banking or financial services
• Strong computer skills
• Resilience and professionalism
• Grade 12 qualification or equivalent
• Student visa holder
• Flexible roster options (night shifts, split shifts, remote work)

Benefits

• Full-time comprehensive training
• Private healthcare policy discounts
• Staff perks
• Performance based incentives
• Monthly social engagement activities