Customer Service Representative
FoundeverVirginia, United States
Posted December 18, 2025
Full Time
About the Company
Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.
Job Description
Customer Service Representative role at Foundever, providing compassionate support to customers enrolled in an online weight management program.
Requirements
- High school diploma or equivalent
- Strong communication skills
- Proficiency in computer navigation, CRM systems, and data entry
- Ability to multitask, problem-solve, and maintain accuracy under pressure
- Confidentiality and compliance with HIPAA regulations
Benefits
- Medical, dental, life, and vision insurance
- Employee Assistance Program (EAP)
- 401k retirement plan with company match
- Employee discounts
- Referral bonuses