Customer Service Representative

Customer Service Representative required to handle inbound calls and assist with general banking inquiries, provide accurate information and follow strict identification protocols. Comprehensive training provided. Flexible roster options available, including work-from-home opportunities.

Requirements

• Customer service experience (highly desirable)
• A genuine interest in banking or financial services
• Strong computer skills and the ability to navigate multiple systems
• Resilience and professionalism in a fast-paced environment
• A Grade 12 qualification (or equivalent)

Benefits

• Full-time comprehensive training
• Private healthcare policy discounts
• Staff perks – access to platform with discounted products and services
• Performance based incentives*
• Monthly social engagement activities