Customer Support Specialist with Russian and English - Bulgaria

We are seeking a Customer Support Specialist with strong Russian and English language skills to join our team. The successful candidate will be responsible for responding to customer queries, providing advice and information, and working as part of a team.

Requirements

• Respond to and resolve customer queries by phone calls and e-mails
• Provide customers with advice and information regarding products and services
• Carry out customer inquiries in a timely and correct manner
• Navigate multiple systems simultaneously to update e-records

Benefits

• Competitive remuneration scheme
• Standard working schedule
• Social package including additional healthcare insurance, gift vouchers, sport card discounts
• Opportunities for a long-term professional career
• Entitlement to company internal training and development
• 3 weeks of training on site