Customer Support Specialist with Turkish and English

Customer Support Specialist with Turkish and English, processing inbound calls/chats/e-mails, solving customer service issues and problems, and proactively providing support and assistance to colleagues.

Requirements

• Excellent command of Turkish language (at least level C1)
• Good command of English language (at least level B2)
• Experience in a contact center or customer facing role is beneficial
• Can adapt quickly to changes in products, process and technology
• Has proven track record of excellent attendance and time-keeping
• Has good computer literacy

Benefits

• Competitive remuneration scheme
• W@H opportunity
• Working hours: 5 working days, 8 hour shifts available; Monday to Sunday
• Social package including: additional healthcare insurance, gift vouchers, sport card discounts
• To participate in company initiatives – charity activities, team buildings, sports events, internal competitions
• Opportunities for a long-term professional career
• Entitlement to company internal training and development accordingly global standards
• Work at home opportunity