French Team Manager - Porto, Portugal
Foundever®Porto, Portugal
Posted October 13, 2025
Full Time
About the Company
Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.
Job Description
Foundever is seeking a French Team Manager to oversee a team and provide coaching to advisors. The role involves performance management, problem-solving, and ensuring compliance with project goals. This position requires excellent communication, collaboration, and organizational skills within a team environment.
Requirements
- Native or proficient level of French (mandatory)
- Proficient level of English (C1 and above)
- Minimum of 6 months of call center experience
- Evidence of effective interpersonal, coaching, and leadership skills
- Excellent telephone, keyboard, verbal and written communication skills
- Good numeric and verbal reasoning skills
- Effective time management
- Ability to organize and prioritize, set priorities, multi-task
- Availability to work 100% on-site
- Bachelor’s degree or directly related work experience
Benefits
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance
- Growth opportunities
- Fun and engaging initiatives
- Life-long skills and experience
- Excellent work culture
